Michiel Boreel

Digital Happiness

Michiel Boreel, Chief Technology Officer at Sogeti Group

Michiel Boreel has been working in the IT Industry for over 28 years. Now in the role of CTO contributing to the innovation in Sogeti, one of Capgemini’s strategic business units.

Educated as an Industrial Engineer, Michiel started his working career in 1986 as a junior consultant with a highly regarded management consultancy firm in Amsterdam. After two years of advisory work on large scale restructuring of both public and private firms, he made the transition towards the information technology industry in 1988 by joining one of the companies that are now united in Sogeti. Performing several assignments in systems programming and security he learned about the more technical side of the profession.

Combining both technical skills and organizational experience, Michiel started advising about the reverse engineering of legacy information systems and migration estimation methods. Adding commercial responsibilities he worked for a couple of years as an account manager for clients in the financial and telecom industry. Michiel Boreel is, as Chief Technology Officer, part of the Executive Management Committee of Sogeti and is Corporate Vice President of Capgemini.

 

Digital Happiness

Over the last decade, digital technology has pervaded every aspect of our lives. Whether it is shopping, forming an opinion, organizing our financial affairs and even helping us find our life partner. But with all these apparent benefits, most have not stopped to ask: how does technology make people happier?

Businesses are on a journey with the intent to amplify the digital well-being of their clients. Through algorithms, every bit of data is mined for valuable insights and it is changing our economy. But we must realize that beyond the technological marvels and behind these algorithmic businesses, there is always a human being, simply in pursuit of his or her desires and dreams.

The possibilities in this digital world, are overwhelming but still not well understood. The demands consumers and users set for products and services are at an all-time high and in this arena, full of paradoxes, the happiness of the individual must be the guiding principle. If that is the case, then the objectives against which to test are changing. From correctness and efficiency towards happiness and trust. So how do you design happiness and how do you test whether you succeed? And how do you design and test trust?

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